Privacy Policy

1. Introduction

EREBYA SÉNÉGAL is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in accordance with Senegalese Law No. 2008-12 on Personal Data Protection.

By using Erebya.com, you consent to the practices described in this policy.

2. Data Controller

  • Entity: EREBYA SÉNÉGAL
  • Address: Sacré Cœur 3 n°9653 (Les SICAPS), Dakar, Senegal
  • Phone: +221 78 167 30 00
  • Email: hello@erebya.com
  • Publishing Director: Dovi Vivien Romaric

3. Purpose of Data Collection

We collect and process your data to:

  • Manage and deliver your digital product and service orders
  • Organize communications for license activation and service delivery
  • Manage your user account and downloadable files
  • Respond to your inquiries and support requests
  • Improve your browsing experience
  • Analyze site usage statistics anonymously

4. Types of Data Collected

We may collect the following personal data:

  • Identification data: first name, last name
  • Contact details: email address, phone number
  • Order information: purchase history, ordered products/services
  • Connection data: IP address, cookies, browsing history

5. Legal Basis for Processing

Your data is processed based on:

  • Performance of a contract (for product and service orders)
  • Your consent (contact form, cookie usage)
  • Our legitimate interest (service improvement and security)

6. Data Retention Period

We retain your personal data:

  • For the duration of the commercial relationship
  • And for up to 5 years after your last interaction, for record-keeping purposes

Cookies are retained for a maximum of 13 months.

7. Data Recipients

Your personal data is intended solely for:

  • EREBYA SÉNÉGAL and its internal teams
  • Our technical service providers (hosting, payment, support) as necessary to fulfill our services

We do not sell, rent, or share your data with unauthorized third parties without your consent.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.

9. Your Rights

Under Senegalese data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Object to the processing of your data for legitimate reasons
  • Request deletion of your data, within the limits of the law

To exercise your rights, please contact us at hello@erebya.com.

We are committed to responding within a reasonable timeframe.

10. Cookies

Our website uses cookies to ensure proper functionality and to anonymously analyze site traffic.

For more information and cookie management options, please refer to our Cookie Policy.

11. Changes to the Privacy Policy

EREBYA SÉNÉGAL reserves the right to modify this Privacy Policy at any time to comply with legal or technical changes.

Any updates will be posted on this page and will take effect immediately.