Terms & Conditions

1. Purpose

These Terms and Conditions govern the sale of digital products, services, and workshops offered by EREBYA SÉNÉGAL through the website Erebya.com.

By placing an order on our site, you fully accept these Terms and Conditions without reservation.

2. Products and Services

Erebya offers:

  • Digital licenses and downloadable files (Premium Plugins)
  • Standardized technical services (Premium Services)
  • Productivity workshops (Productivity Workshops)

All products and services are delivered exclusively in digital form.

3. Order and Payment

An order is confirmed upon successful payment via the payment options available on the site.

For Premium Plugins:

  • Customers receive an automated email containing the download links for the purchased files.
  • A follow-up email is sent to schedule the license activation session.

For Premium Services and Productivity Workshops:

  • Customers are contacted to schedule a discovery call to begin the service process.

4. Delivery

Delivery is exclusively digital:

  • Direct download from the customer account
  • Secure links sent by email
  • Scheduled activation sessions

No physical goods are shipped.

5. No Right of Withdrawal

Given the nature of the digital products and immediate access services, no refunds are offered after order confirmation.

In case of difficulty or dissatisfaction, Erebya commits to:

  • Proposing a corrective solution, or
  • Offering an exchange of equal value, subject to mutual agreement.

6. Liability

EREBYA SÉNÉGAL undertakes to provide services with diligence and professionalism.

However, we shall not be held liable for misuse of the products, or for technical incompatibilities not specified at the time of purchase.

7. Personal Data

The processing of personal data collected as part of sales is governed by our Privacy Policy.

8. Governing Law and Jurisdiction

These Terms and Conditions are governed by Senegalese law. Any disputes shall be submitted exclusively to the competent courts of Senegal.